Gas chromatography (GC) is a widely used analytical technique in research laboratories, quality control departments and environmental testing facilities. It allows for separation and analysis of mixtures of volatile compounds. A gas chromatography system consists of various components like GC instruments, detectors, columns, fittings, accessories and consumables which are needed for GC analysis. It is important to source these products from reliable GC suppliers to ensure high quality results and smooth operations.
Drawell Analytical is one of the best gas chromatography suppliers offering a wide range of GC products and services. This article provides an overview of Drawell Analytical and analyzes why it is considered as the top choice for gas chromatography needs.
About Drawell Analytical
Drawell Analytical was established in 2005 and is headquartered in Suzhou, China. It is an ISO 9001 certified company specializing in manufacturing and distribution of analytical instruments and consumables for gas chromatography, liquid chromatography, mass spectrometry and ICP-OES applications.
Drawell has a strong R&D team of scientists and engineers with decades of experience in analytical instrumentation. It has its own in-house developed GC product lines like Trace GC, GC-MS and GC detector product series. Drawell also represents several leading global analytical brands as their agent in China market.
The company has sales and after-sales support offices across major cities in China as well as in other international markets. It provides products, technical support, training and application consultation to customers from diverse industries like pharmaceutical, petrochemical, food and beverage, environmental testing etc.
Drawell aims at building long term business relationships with customers through high quality offerings, efficient service and reasonable pricing. It has achieved rapid growth over the years and emerged as one of the top GC suppliers in Asian market.
Wide Product Range
The extensive GC product portfolio offered by Drawell Analytical includes:
– GC Instruments: GC systems, GC-MS systems, headspace GCs, thermal desorption GCs from their in-house Trace series as well as brands like Agilent, Shimadzu, PerkinElmer etc.
– GC Detectors: FID, ECD, TCD, FPD, NPD detectors from Drawell and other well-known detector manufacturers.
– GC Columns: General purpose, fused silica and packed GC columns for different applications in variety of specifications.
– GC Accessories: Carrier gases, pressure regulators, flow controllers, syringes, liners etc.
– GC Consumables: Column fittings and nuts, septa, ferrules, inlet splits etc.
– GC Support Items: GC vials, crimp caps, crimper, analytical balances.
This allows customers to fulfill all their GC analysis requirements from a single source. Drawell also imports and supplies globally acclaimed GC-MS, LC-MS/MS and ICP-MS analytical platforms.
Quality Assurance
Drawell has a strong focus on quality and places it at the core of its operations. Some of the key quality management practices followed are:
– ISO 9001:2015 certified quality management system
– Regular quality audits of manufacturing units and third party manufacturers
– Strict calibration and testing of all instruments before dispatch
– Calibration certificates for critical instruments and detectors
– Stage-wise quality checks during assembly and packaging processes
– Support from application and service engineers for installation and validation
– Prompt service and maintenance through an extensive service network
This quality centric approach helps Drawell maintain high reliability and performance standards of the GC systems and consumables supplied. It assures customers of precision, reproducibility and longevity of analytical data.
Application Support
While offering a wide selection of GC products, Drawell also provides valuable application assistance to help customers optimize their lab workflows. Some of the key support services include:
– Method development support for new applications
– On-site and online application training programs
– Method transfer guidance for different GC platforms
– Warranty and standard operation procedure documents
– Dedicated pre-sales and after-sales technical support teams
– Troubleshooting help via phone/email during non-working hours
– Qualified engineers for on-site instrument installation and calibration
– Periodic preventive maintenance and repair services
– Stocking of spare parts for minimization of downtime
This holistic approach aids users in quick and efficient setup of GC systems, saving their time and effort during complex analysis tasks.
Competitive Pricing
One of the prime advantages of dealing with Drawell Analytical is their competitive and cost-effective offerings. Some of the key factors contributing to reasonable pricing are:
– Large scale manufacturing and distribution results in economies of scale
– Direct sales model eliminates extra dealer margins or geographic pricing policies
– Value engineering focused on reducing non-value adding costs
– Strong negotiations with global suppliers ensure purchase price benefits
– Long term client relationships lead to bulk purchase orders and special rebates
– Prompt payments from customers help in timely settlement with principals
Along with this, Drawell regularly runs promotional campaigns and offers seasonal discounts on certain product categories. It provides flexible payment options and insures instruments at low additional charges. All these make Drawell a affordable GC solutions provider.
Post-sale Support
Outstanding after-sales customer care differentiates Drawell from many local GC equipment distributors. A few main post-sales services offered are:
– Multi-level support through telephone, email, remote access and onsite engineers
– Committed to maximum 24-48 hour response time for any service requests
– Long spare part availability – over 10 years after product discontinuation
– Fast delivery of emergency parts using priority shipping within 1-2 working days
– Economical standard/extended warranty packages for instruments and detectors
– Hassle-free calibration certification renewals and annual preventive maintenance
– Remote system diagnostics to minimize downtime through quick troubleshooting
– Training of client staff for basic repairs and routine operations
Such unparalleled customer support ensures lasting relationships with satisfied clients over the years of instrument usage.
In conclusion, Drawell Analytical can be considered as one of the top gas chromatography suppliers based on their vast experience, high quality assurance practices, extensive product range, competitive pricing models and outstanding after-sales customer care. Their sharp focus on innovation, quality, application expertise and client satisfaction has helped Drawell gain a robust customer base globally. Laboratories seeking a single credible GC solutions provider for uncompromised results can confidently rely on Drawell Analytical.